Ready2Go Dedicated Server

You can pay month-on-month. You can cancel any time or before 7 days of next renewal date.If you commit for 12 months payments, we can give you 1 month FREE as it is listed for 11 months price for Per Year Plan as Loyalty Discount.

Yes. For US location for Kansas City, above server is covered under SLA terms. Minimum 2% penalty or maximum to 50% of the amount paid for the respective plan. You cannot expect a credit of more than 50% of the billing period under SLA. If, the server is unreachable for 1 day, a penalty of 2% is claimable provided that it is not down due to Server hardware or planned maintenance or anything where we do not have any control. Credit of penalty payment would be credited into your billing account as add on credit to be used for further purchases. We do not refund payment via payment gateway, paypal or any wire transfer in your bank account.

For US location, Kansas City, All servers are bare metal Unmanaged dedicated server. For this location we do not offer any management console for reboot , shutdown, rDNS management or re-installing OS. All such request can be given to 24×7 ticket support system with a TAT (Turn Around Time) for 24-72 hours and subject to opened ticket in queue on the first come first serve basis with a condition to close the sequential ticket.

No support is offered except for the following-
-Reboots
-Reinstalls
-Hardware problems
-Reverse DNS (PTR)
-Connectivity issues (RDC/SSH/)
Apart from this there should not be any ticket raised. Repeated tickets are against our policies and may subject to termination of your services.

Gaming, IRC Servers, e-currency programs, child-porn, Bulk-mailing, SPAMming, Zoneminders or similar applications should not be used for these servers which are against our policies or law for server location or recipient country.

No. Since it is month-on month commitment, minimum payment cycle goes for 1 month. So, refund is not applicable.

Yes, We provide 24X7 Support only via Ticket System. 10 tickets or 50 relies in a ticket is available as complementary support for a billing period which is non-transferable to next billing cycle. After this limit , you can ask for a paid support which is $10 per ticket with 5 replies/threads in a ticket.