Civil Subpoena Policy

1. Kak Infotech’s Privacy Policy prohibits the release of Subscriber or account information except in limited circumstances, including with express permission from the Subscriber, as and when required or permitted by law, to conform to the edicts of the law, or to comply with legal process properly served on Kak Infotech or one of its affiliates.

2. If you seek the identity or account information of a Kak Infotech Subscriber in connection with a civil legal matter, you must fax, mail, or serve Kak Infotech with a valid subpoena.

3. Submission of Subpoenas

   Kak Infotech is located in Nehru Place, New Delhi, India and all civil subpoenas should be served at that location or mailed to:

   Kak Infotech

   ATTN: Legal Department
   901, Sahyog Building 58

   Nehru Place, New Delhi

   India-110019

   E-mail: legal@kakinfotech.com

   IMPORTANT NOTE: IN THE EVENT YOU SEND US A NOTICE OF ANY KIND VIA EMAIL AND DO NOT RECEIVE A RESPONSE FROM US, PLEASE SUBMIT A DUPLICATE COPY VIA PAPER AND MAIL US AT THE ADDRESS ABOVE. DUE TO THE VAGARIES OF THE INTERNET, AND EMAIL COMMUNICATION IN PARTICULAR, INCLUDING WITHOUT LIMITATION THE BURDENS OF SPAM AND THE OCCASIONAL, UNINTENDED EFFECTS OF SPAM FILTERS, SENDING AN ALTERNATE FORM OF NOTICE (VIA PAPER ), WILL HELP ASSURE THAT YOUR NOTICE WILL BE RECEIVED BY US AND ACTED ON IN A TIMELY MANNER.

   Upon the receipt of a validly issued civil subpoena, Kak Infotech will promptly notify the User whose information is sought via e-mail or mail. If the circumstances do not amount to an emergency, Kak Infotech will not immediately produce the User’s information sought by the subpoena and will provide the User an opportunity to move to quash the subpoena in court.

4. Fees for Subpoena Compliance

   Kak Infotech will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Kak Infotech invoice. Checks should be made out to “Kak Infotech”.

   Kak Infotech’s subpoena compliance costs are as follows:

   • Research – $75.00/hour

   • Mail Express – Cost as Billed

   • Copies – $.50/page

   • Compact Discs – $10.00/per CD

   Any applicable taxes will be charged in addition to the above fees.

5. Policies Regarding E-mail

   Kak Infotech will not produce the content of e-mail, as the Electronic Communications Privacy Act, prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Kak Infotech’s e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a limited time.

   Kak Infotech reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Kak Infotech e-mail address is related to the pending litigation and the underlying subpoena.